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Event Policies

ICRI hosts events throughout the year, including our conventions, webinars, and trainings (collectively “events”).These policies apply to both in-person and virtual events.

Registration and Attendance Information

Online registration requires credit card payment; ICRI accepts American Express, Visa, MasterCard, and Discover. If you want to pay by check, please download the form here. Payment is required prior to the event. ICRI will not allow participation in this event if there is an outstanding receivable.

To edit your registration, please contact ICRI HQ at info@icri.org or 1+ (651) 366-6095. 

Both members and nonmembers need to log in to register for events. If you are a member or have previously created an account on the ICRI website, login here. If you are a nonmember, please  create a guest account in the system; we will require your first and last name, organization, email, username and password. 

Become a Member and Join Today
If you are not a member of ICRI and would like to join to receive reduced cevent rates, please join here. To renew your membership and receive member rates, log into your profile, renew, and then return to register for the event. These will be two separate transactions. You may also have the option to pay for both by downloading forms.

Attendee Registration Cancellation and Refund Policy
Unless otherwise noted in the event registration, to receive a registration refund, less a $75 processing fee, all cancellations must be received via this form by the date indicated on the registration page of the event you plan on attending. No refunds will be granted thereafter. No-shows will not be refunded. Registrations can be transferred to another person within your organization with the same membership status by contacting sarahe@icri.org.

Event Modification or Cancellation
ICRI reserves the right to modify the event’s schedule or program as necessary. ICRI also reserves the right to cancel this conference, in which case a full refund of the registration fee will be provided. We are unable to refund any travel costs (flight, hotel, etc.) in the case of ICRI cancellation.

Data Privacy/GDPR
ICRI hosts events throughout the year, including our Spring and Fall conventions, webinars, and trainings (collectively “events”). If you are a member and register for one of our events, we will access the information in your member account to provide you with information and services associated with the event. If you are not a member and you register for one of our events, we will collect your name and contact information, which we will store in our database and use to provide you with information and services associated with the event. If you are a presenter at one of our events, we will collect information about you including your name, employer and contact information, and photograph, and we may also collect information provided by event attendees who evaluated your performance as a presenter. As an attendee, speaker, or sponsor/exhibitor, we will keep a record of your participation to provide you with post-event information including details on upcoming events you may be interested in. Your contact information may be shared via an event mobile app or attendee list as part of your participation in the event. Your hotel reservation information may be shared between ICRI and the hotel.

PCI Compliance
Please do not email forms with credit card information. To protect your data and to comply with PCI standards, the ICRI office will not accept emailed credit card information.

Photo/Audio/Video Release
Registration for or attendance at this event acknowledges consent to be recorded or photographed. We reserve the right to use any photograph/video taken at our events, without the expressed written permission of those included within the photograph/video. We may use the photograph/video in publications or other media material produced, used or contracted including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites, etc. To ensure the privacy of individuals, images will not be identified using full names or personal identifying information without written approval from the photographed subject.

Guest Attendance Policy
All conference activities (including educational sessions, meal functions, exhibit hall, etc.) are exclusively reserved for conference attendees. Non-registered guests (including children, family members, colleagues, etc.) are not allowed in the conference areas. Badges provided at registration are required for entrance into all functions and will be strictly enforced.

Spouse/Guest Fee
ICRI has a spouse/guest fee for attendance at ICRI in-person meetings by those not eligible for ICRI membership. This is a restricted fee intended for family members. Any spouse/guest who is interested in networking with other spouses/guests as well as friends in ICRI may pay a fee to cover the costs of food and beverage and attendance at some meetings. This fee includes continental breakfasts, Welcome Reception in the Exhibit Hall, morning and afternoon breaks. Tickets for the Welcome Reception will be available separately for guests who will be attending only this event. This benefit is extended only to those spouse/guests who are not eligible for ICRI membership. ANYONE CONSULTING WITH, OR EMPLOYED BY, AN ORGANIZATION ELIGIBLE FOR MEMBERSHIP IN ICRI IS NOT ELIGIBLE FOR THIS FEE.

Code of Conduct

ICRI Event Code of Conduct
The ICRI leadership and staff are committed to providing a vibrant learning environment at all of our events, welcoming people from as many diverse backgrounds as possible. We expect our events to be a respectful, harassment-free environment for people of all races, gender and trans statuses, sexual orientation, ability, nationality, ethnicity, socioeconomic status and beliefs.

We’re grateful that our community is positive, friendly and supportive of one another—it’s what makes our events such a draw each year.

In that spirit, the staff, supporters, volunteers, attendees and speakers at ICRI events are expected to:

  • Exercise consideration and respect in your speech and actions.
  • Keep conversations professional, respectful and consider other parties’ points of view. In short, don’t make it personal. Passionate conversations are part of solving problems. Disagreements happen all the time, and are necessary to consider difficult questions.
  • Remember that the boundaries of good taste, humor, personal space and physical interaction differ from person to person; if you sense someone feels uncomfortable—whether they explicitly state it or not—be respectful of those boundaries.
  • Refrain from demeaning, discriminatory or harassing behavior. Harassment and inappropriate behavior may include, but are not limited to:

Be mindful of your surroundings and of your fellow participants. Alert emergency services if you notice what you assess to be a dangerous situation or someone in distress. For other violations of this Code of Conduct, you can email gigij@icri.org.

Terms of IDEA Submission
By registering for an event, in person or virtually, you agree that: (1) your submissions and their contents, whether being verbal or in writing and whether solicited or unsolicited, shall automatically become the property of ICRI, without any compensation to you; (2) ICRI may use or redistribute the submissions and their contents for any purpose and in any way; (3) there is no obligation for ICRI to review the submission; and (4) there is no obligation to keep any submissions confidential.

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International Concrete Repair Institute, Inc.
1000 Westgate Drive, Suite 252
St. Paul, Minnesota 55114 USA
Phone: +1 651-366-6095 | Email: info@icri.org

Copyright © 2015-2020 International Concrete Repair Institute, Inc. (ICRI) All rights reserved.

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